1. Data controller

The controller of personal data processed in connection with the use of the binqode.com website is:

binqode<br/>ul. marsz. Józefa Piłsudskiego 91/1<br/>50-019 Wrocław, Poland<br/>Tax ID (NIP): 6263027353<br/>Contact email: kontakt@binqode.pl

2. What data we collect

We collect personal data only when it is voluntarily provided by the user in one of the forms available on the website:

Contact form / consultation booking

first and last name,
email address,
company name (optional),
phone number (optional),
preferred date and time of the meeting (when booking a consultation),
message content.

Callback widget

phone number.

Automation audit form

full name (optional),
email address,
company name (optional),
survey answers (industry, company size, IT systems used, business process characteristics — no personally-identifying data beyond the above).

Additionally, for security purposes and to protect against abuse (rate-limiting), we temporarily process the IP address of the person submitting the form. The IP address is not stored in the database or linked to any other personal data.

The application server and the web server log standard technical information (IP address, request date and time, path, response code, browser user-agent). These logs are used solely for diagnostic and security purposes and are retained for no longer than 90 days.

3. Purposes and legal bases of processing

responding to a message sent via the contact form — basis: Article 6(1)(f) GDPR (the legitimate interest of the Controller in conducting correspondence with a person interested in the offer);
organizing a consultation and contact in this regard — basis: Article 6(1)(b) GDPR (taking action at the request of the data subject prior to entering into a contract);
handling a callback request (callback widget) — basis: Article 6(1)(b) GDPR;
ensuring the security of the website and protection against abuse (rate-limiting, server logs) — basis: Article 6(1)(f) GDPR (legitimate interest of the Controller);
fulfilling obligations arising from legal regulations (e.g. accounting obligations, if a contract is concluded) — basis: Article 6(1)(c) GDPR.

4. Data retention period

We retain data submitted via forms for the period necessary to provide a response and continue commercial correspondence, but no longer than 12 months from the date of the last contact. After this period, the data is permanently deleted, unless longer retention is required by law (e.g. in the event of a contract being concluded — for the period required by tax and accounting regulations).

5. Data recipients

Your data may only be entrusted to entities whose involvement is necessary for the proper functioning of the website and the handling of inquiries:

hosting service providers (OVH SAS, France),
outgoing email service providers (OVH SAS — SMTP server),
authorized state authorities — only on the basis of applicable law.

We do not sell personal data to third parties. We do not share it with third parties for marketing purposes. We do not use profiling or automated decision-making.

6. Data transfer outside the EEA

We process data on servers located within the European Economic Area. We do not transfer data outside the EEA.

7. Your rights

In connection with the processing of personal data, you have the following rights:

the right to access your data and to receive a copy of it,
the right to rectify (correct) your data,
the right to erasure ("the right to be forgotten"),
the right to restrict processing,
the right to data portability,
the right to object to processing,
the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (UODO) (ul. Stawki 2, 00-193 Warszawa, Poland, uodo.gov.pl).

To exercise any of these rights, send a message to kontakt@binqode.pl. We will respond without undue delay, at the latest within 30 days.

8. Cookies

Detailed information on the cookies used by the website can be found in the Cookie Policy.

9. Voluntary nature of providing data

Providing data in the forms is voluntary but necessary to establish contact or to book a consultation. Failure to provide the required data prevents us from handling your request.

10. Changes to the Privacy Policy

We reserve the right to change this policy, in particular in the event of changes in the law or the scope of services provided. The current version of the policy is always available on this page.

11. Contact

For matters related to the protection of personal data, contact us at kontakt@binqode.pl.