These pain points we hear most often.
If any of these sound familiar — we have a solution. Every problem has its own system.
Production accounting spread across 12 spreadsheets
The shift supervisor spends 2 hours a day re-typing data between Excel files. Yesterday's numbers are ready only after 10 a.m., and formula errors end up in accounting.
200+ contracts buried in folders on a shared drive
A missed termination date — we paid for a year of a service we didn't need. Nobody knows what's inside without opening every file.
Only Tom knew how it worked
When Tom went on holiday, we couldn't service his clients. Company knowledge locked inside employees' heads — a risk every time someone is away.
We waste time on manual invoicing
Repetitive manual work, invoice errors, debt-collection issues. No systematic control over receivables.
Customers keep calling about stock levels
Office staff waste time answering the same questions over and over. Customers want to order online but have no way to do it.
We don't know who clocks in when
Manual attendance lists, holiday-tracking issues, no reports for accounting. Overtime unpaid, schedules built in Excel.
Invoices left unpaid
No systematic debt collection, no cashflow control. Every reminder sent manually, overdue balances grow month after month.
Internal communication is chaotic
Emails, chats, scattered documents — nobody knows anything, files get lost. Company announcements don't reach everyone.
Quotes take 3 days instead of 3 hours
A customer calls on Monday, gets the quote on Thursday. The salesperson loses 2 hours a day checking stock and prices across multiple systems.
Our ERP is an island — nothing integrates with it
Data is re-typed by hand, no synchronisation between systems. Every change in one place has to be mirrored manually in the others.
Customer enquiries get lost in inboxes
Nobody knows how many open enquiries we have. Some fall through the cracks because "someone forgot." No follow-up system means lost prospects.
New hires take months to ramp up
Onboarding drags on because knowledge is inconsistent. Everyone trains differently, procedures live in senior employees' heads or scattered files.